The Challenge
The Fragmented Field
The recreational sports industry was suffering from a digital disconnect. Players struggled to find open courts or worthy opponents, relying on chaotic WhatsApp groups and phone calls. Conversely, facility owners were trapped in 1990s-era operations—managing bookings via spreadsheets, facing last-minute cancellations, and lacking any meaningful data on their customers.
The Mission: To engineer a dual-sided ecosystem that serves as a "Digital Concierge" for players and an "Operating System" for venue owners, eliminating friction and maximizing court utilization.
The Solution
A Unified Sports Ecosystem
We didn't just build an app; we built a community engine. We architected PlayPro 360 as a comprehensive platform that merges social networking with logistical management.
Key Architectural Pillars:
01. The Smart Booking Engine
We replaced manual logs with a real-time, conflict-free booking system. Users can filter venues by sport (Padel, Cricket, Tennis), location, and surface type, securing a slot in 3 taps.
02. Algorithmic Matchmaking
"No partner? No problem." We developed a skill-based matchmaking algorithm that connects solo players with nearby matches that fit their skill level, fostering a competitive yet inclusive community.
03. SaaS for Business (B2B Portal)
For facility owners, we built a robust dashboard offering dynamic pricing capabilities, membership management, and financial reporting, turning empty slots into revenue opportunities.
04. Gamification & Loyalty
To drive retention, we integrated a global leaderboard system. Players track stats, earn badges, and climb rankings, turning every casual match into part of a larger career narrative.
The Results
Game, Set, Scale
Metrics:
- 300% Increase in venue utilization for partner clubs
- < 2 Minutes Average time to find and book a court (down from 20+ mins)
- 15,000+ Active monthly players within the first quarter
- Zero Double-bookings reported since launch
The Tech Stack
Built for Speed & Scale
Mobile:
Flutter (for high-performance Cross-Platform deployment)
Backend:
Node.js & NestJS (Scalable microservices)
Real-Time:
Socket.io (For instant booking updates and chat)
Database:
PostgreSQL (Transactional integrity) & Redis (Caching)
Maps:
Google Maps API (Geolocation and routing)
The Final Whistle
"Flitz Interactive didn't just digitize our process; they understood the psychology of the player. PlayPro 360 isn't just a booking tool—it's the heartbeat of our local sports community."
— Founder, PlayPro 360